HOW TO
BUY Health Insurance
DO
YOU NEED HEALTH INSURANCE?
To most of us, this
is probably just a rhetorical question. We have all heard
horror stories of families or individuals who thought
they could get along without health insurance-at least
temporarily. They dropped their policy or didnt
even take one out so that they would save money every
month.
Then a catastrophic
event happens-a major illness or an unexpected accident
(are there any accidents that arent unexpected?).
These days just one
major medical occurrence can wipe out the savings and
assets of most people. And as a one person operating a
small business, you also have a special need to be at
work every day. If you are ever sick or injured, you need
to get back to your job as quickly as possible because
no one ever takes care of your business like you do-not
even family, well-meaning friends or loyal employees.
But what about
those "smart" people who "save" money
each month by not having health insurance. Even if they
put the money in the bank and save it for that possible
accident or illness, it will probably not build large
enough or fast enough to cover more than a minor medical
condition.
And if they should
contract a serious illness or suffer a major accident,
they may be uninsurable for a long time (even for life
in some cases).
The answer seems
clear then-YES, you need health insurance. But health
insurance is not like buying other goods and services.
You really need to buy it when you arent using it.
If you wait until you need it (when youre sick or
injured), you probably wont be able to get it.
We urge you to
use this information to help you save money on the health
insurance you purchase. In order to understand how you
can save money, you have to know a little bit about how
medical expenses are escalating and how insurance policies
are structured. The next sections we hope to help you
in understanding a little more of this market.
WHY
DOES IT COST SO MUCH?
There are more
doctors, more medical services and more treatments available
every day in America. And with third-party payers (insurance
companies and government programs such as Medicare) making
the actual payments to the doctors and medical facilities,
the use of medical services has been increasing rapidly.
When you feel as
though "someone else" is paying for the service,
youre more likely to agree to services and procedures
you would otherwise further investigate. "Thats
OK, my insurance will pay for it "has often replaced
a more consumer-oriented: "Is it really necessary?
Isnt there another alternative? What is the most
cost-effective approach? If I didnt have insurance,
would you still recommend this test or treatment?"
Unfortunately,
even though it feels like "someone else" is
paying the expenses, you are ultimately the one footing
the bill. You dont directly write the check, but
excessive and unnecessary medical charges are an important
factor in the rate at which insurance premiums increase
for everyone.
So what can you
do to help solve this problem? The answer lies in individual
action to control your own costs-when you purchase your
health insurance and each time you seek medical treatment.
The rest of this information will help you plan out your
own insurance. Needs and understand the cost containment
programs that some insurance companies are now using to
help you lower your cost.
THE
DESIGN OF YOUR POLICY
There are several
important factors in your health insurance policy that
can result in cost savings for you-if you know what you
and your family need. Some insurance companies allow you
to choose from various options on these items. You should
also try to assure that you can make changes in the future
in case your needs or budget changes.
DEDUCTIBLES
A deductible is the
amount of covered medical charges you must pay on your
own before your policy begins to pay benefits. Generally,
the higher the deductible, the lower your insurance premiums.
Many policies have
a wide range of deductibles available, especially for
the hospital portion of your coverage. Deductibles may
range from $200, to $1000, all the way up to $10,000 or
$25,000.
If you are trying
to keep your insurance premiums low, while still protecting
yourself from catastrophic medical expenses-the kind that
could run into hundreds of thousands of dollars and force
you to sell your home and other assets-you will probably
want to keep your deductible fairly high. By selecting
a higher deductible, your regular insurance premium payment
will be lower. This would mean your out of pocket expenses
would e higher if you do have an illness or injury, but
you have saved money each month through lower premiums.
COINSURANCE
A coinsurance is the
percentage of covered medical expenses you pay out of
your own pocket after you have met your policy deductible.
While policies
are available which pay 100% of covered charges, these
are quite expensive. People who are more concerned with
their budget have tended to look toward policies with
coinsurance Probably the most popular coinsurance option
available on many policies today is the 80/20 type plan.
With an 80/20
plan, after you have met your policy deductible, you pay
20% of the covered medical charges and the insurance company
pays 80%.
There are other
configurations of the co-payment available. Many companies
offer 70/30 or 50/50 type plans. As the second number
increases, it means you pay a larger percentage of the
covered expenses. ?Please Keep in mind as with a PPO Plan
your Coinsurance is different when you are in network
and when you are out of network. While you may want to
consider this type of policy when you realize how much
you can save in regular insurance premium payments.
STOP-LOSS POINT
Before you make a decision
on the coinsurance amount you can afford to accept, you
need to determine if the policy you are considering has
a "stop-loss" point. This means for your policy
type, the insurance company has structured it to stop
your losses at a certain level of covered expenses.
For example, if
the policy has a $5000 stop-loss, you pay your payment
percentage only up to $5000 stop-loss, you pay your CO-payment
percentage only up to$5000 of covered medical expenses.
Once your covered expenses have reached $5000, the insurance
company pays benefits on all other covered expenses, up
tot the maximum amount of your policy.
Some insurance
companies allow you to select from various stop-loss points
so that you can better control what your maximum out-of-pocket
expenses might be.
OUTPATIENT EXPENSES
It is not uncommon
in today's medical world with if a individual has a catastrophic
illness for the some or even the majority of treatment
to be handled as an outpatient. We fervently believe that
it is in your best interest to have your outpatient expenses
be built into the plan.
OUT-OF-POCKET COSTS
There are really three
levels of out-of pocket costs you need to look at when
you are considering what you wish to select in terms of
deductibles, coinsurance and, co-payments .
First, you want
to review what your average or general medical expenses
have been in recent years and what you think they reasonably
may be for the near future. For example, if you have children
and you expect to have numerous outpatient expenses for
minor ailments, broken bones, etc., you need to weigh
this against the amount you will pay in premiums to have
even minor doctors office visits covered by your
insurance. In many cases, if you can handle the runny
noses and other minor occurrences on your own, you can
save money in the long run through lower insurance premiums.
Or look for a plan with Doctor Visit CO-payments
Second, you need
to think about how much you could reasonably cover yourself
if you had serious medical expenses to contend with. For
example, if you or one of your covered family members
had a car accident and required extensive hospitalization,
how much could you pull in from savings, how much could
you cover by using a credit card, how much could you defer
to a payment plan without drastically altering your own
lifestyle?
These are not easy
questions, nor are there any "right" answers
to them. But in order to have more control over your own
budget and your health insurance, you need to review them.
COST CONTAINMENT
PROGRAMS
Those insurance companies
which are working in your best interests to keep down
costs so that your premiums will be as reasonable as possible
also are now using a number of programs to contain claim
costs. By keeping claim costs down, you are also working
toward keeping your future premium costs down-as well
as your own out-of-pocket costs.
We have listed
here some of the most frequently used cost containment
programs. The first four are those which you yourself
can participate to make a difference.
Remember, the only
way Americans can truly impact escalating health care
costs is to take responsibility as consumers in each medical
service purchase.
PRE-CERTIFICATION
Also known as "utilization
review," this is a method to eliminate unnecessary
health care services and excessive days of hospitalization..
It is used in particular before a hospitalization recommended
by your doctor.
In most cases,
it requires that you or your doctor call a specified phone
number (usually a toll-free 800 call). The planned treatment
is then reviewed with your doctor by a trained medical
professional.
Expenses that could
be considered unnecessary or inappropriate are discussed
and a decision is reached with your doctor. In some cases
they are able to reduce the number of days you will stay
in the hospital (which is good news for most people, in
addition to the savings in expenses!). In other cases
alternate forms of treatment may be suggested that can
produce the same or better level of care at a lower cost.
For example, it
may be suggested that a hospitalization be short-ended
by sending you home two days earlier with some home medical
care to assist you.
Some insurance
companies have saved million of dollars in unnecessary
expenses with this program. And many patients have been
able to go home sooner or remain home during treatment-and
that makes most people much more comfortable.
EXAMPLE:
At an average hospital
day cost of $1280, trimming 2 days off a hospitalization
can have a significant effect for you.
Hospitalization of
7 Days $8960
Hospitalization of
5 Days $6400
Total Claim Savings $2560
Your out-of-pocket
Savings
at a 20% CO-Payment
Level $512
PPO NETWORKS
"PPO" is
a term that you have probably heard more and more during
recent years. It stands for "preferred provider organization"
and it means that a group of medical services providers
(doctors, hospitals, clinics, or other facilities) have
agreed to charge lower rates to certain groups of policyholders
in exchange for being put on the "preferred provider
list".
The medical service
providers benefit by possibly increasing the number of
people they serve. You and your insurance company benefit
by keeping down claim costs, your out-of-pocket costs
and your future premium costs.
For example, if
you are hospitalized for a treatment which would normally
be billed by the hospital at $5000, a preferred provider
arrangement may have set the negotiated rate at $4000.
This means the total claim cost would be lower. It also
means that if you have a 20% CO-payment, your out-of-pocket
cost will be $200 less that it would be with a non-preferred
provider.
EXAMPLE:
Regular Hospital Rate $5000 $1000
Preferred Provider
Rate $4000 $ 800
Total Claim Saving $1000
Your Out-of-pocket
Saving $ 200
Please remember there
are different coinsurance obligations "in" or "out" of
your PPO network. This is referred to as a steering
mechanism. Your obligation in network could be 80/20
IN NETWORK , but 60/40 out of network. You will have a
larger obligation out of network.
In addition, the
savings through this type of program help keep overall
claim costs down and this helps lower any future premium
adjustments needed.
Some insurance companies
have even gone a step further by establishing preferred
provider networks of specialized hospitals and other medical
facilities. In these cases, you may be eligible to receive
treatment at a well-known and well-respected quality facility
at a lower negotiated rate. Many people are finding that
this type of cost containment program will save money
as well as increase their peace of mind.
"USUAL, CUSTOMARY
AND REASONABLE" REVIEW
Some insurance policies
include language which specifies that benefits are based
on industry standards for "usual, customary and reasonable"
charges. The vast majority of medical providers
charges come within these norms. However, a few providers
charges are clearly beyond the scope of reasonableness
and are consequently labeled as excessive. Insurance companies
which closely monitor this notify providers if their charges
exceed the reasonable levels. In almost all cases the
medical service providers adjust their billing after they
are notified. Some insurance companies use sophisticated
computer software programs to determine whether specific
medical charges greatly exceed those charged by other
doctors and hospitals in the same geographic area.
THE INSURANCE
COMPANY YOU SELECT
In addition to looking
at the benefits and cost-saving measures of a health insurance
company you should also consider the insurance company
itself. While there are many rating systems around these
days, some of them measure aspects that are really dont
relate to the service or safety you would receive as a
policyholder.
Its also
important to realize that "average" rated companies
with long histories in business may be more secure for
you than newer companies that currently have high ratings.
Those high ratings could diminish; you may be safer with
a company that shows more consistency and perseverance.
There are two main
areas which you should question when selecting a health
insurance company:
SERVICE
Try to be sure that
the company is service-oriented. They should have a standard
response time for policy holder inquiries and they should
tell you what it is. They should also have a standard
for claim handling time on the average. You want to be
sure that when you have a question or a claim that it
will be handled accurately and promptly.
ASSET SAFETY
One of the best measures
of security and long-term stability of an insurance company
is the make-up of its investment portfolio. If its assets
are secure, then you can have greater peace of mind that
your future claims will be able to be paid.
Insurance is a
risk business. The insurance company takes a risk when
it issues you a policy. The only way to maintain your
security in this risky business is to assure that the
assets standing behind your policy are safe and secure.
You should look
for a company that has a strong and conservative investment
philosophy. It should have the vast majority of its investments
in investment grade securities. While these types of investments
dont have the big yields of some junk bonds, they
also do not have high risk associated with them.
In short, you want
to know that:
- The insurance company you choose
has a policy with the benefits you need
- The company works hard to keep
costs down so that your premium will not escalate
any faster than it has to: and
- The company invests its income
wisely to maintain your security for the future.
On the next page
is a list of questions you may want to ask of your health
insurance agent or company to help you make your decision.
QUESTIONS
TO ASK
POLICY BENEFITS
AND PREMIUMS
- What is the policy maximum
benefit?
- Is the outpatient benefit built
in
- What deductibles are available?
- What CO-payment percentages
are available?
- Is there a stop-loss-or more
than one I can choose from?
- How difficult will it be for
me to make changes in my deductible or CO-payment
later on?
COST CONTAINMENT
- Does the insurance company
use a pre-certification method for hospitalizations?
- Does the company participate
in any kind of PPO?
- Does the company have any special
way of handling a case that looks like it will have
a large claim?
- Does the company ever consider
alternate care, like sending a patient home from a
hospital earlier with in-home care?
- Does the company offer any
type of incentive for me if I find overcharges in
my doctor or hospital bills?
- How closely are claims from
doctors, clinics and hospitals monitored for excessive
charges, questionable billing practices or fraud?
INSURANCE COMPANY
- How service oriented is the
company?
- If I call or write in with
a question, how quickly will I get a response-whats
the average service time?
- How quickly are claims handled
when they reach the company?
- What percentage of the companys
invested assets are investment grade securities?
- How old is the company?
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